Mark & Pamela Maltby

Mark and Pamela first reached out to us after replying to a listing for a property they were interested in. Living overseas, it was crucial that communication lines stayed open despite the time difference. “Any questions were immediately answered within the hour,” said Mark. Throughout the build process, any issues were quickly addressed, and the couple felt reassured knowing that even after securing the property, Paul and Nathan remained available to assist with any queries.

For Mark and Pamela, one of the standout aspects of their experience was the ongoing support, even after they moved into their new home. “A particular part was the ability to speak Spanish to help with translation,” noted Pamela. This extra level of care made the transition smoother, and even now, Movehappy is still on hand to provide help when needed.

Though they had some knowledge of the area, Mark and Pamela appreciated the additional information provided by Movehappy. “All information we couldn’t get ourselves was passed on freely from the Movehappy team,” said Mark, helping them make an informed decision about where to search for their new home.

The couple was drawn to Spain for its favorable weather, relatively low cost of living, and rich history—an ideal place to retire. Movehappy listened closely to their values, providing them with honest opinions and guiding them toward properties that aligned with their interests.

The Maltby’s found the process of selecting properties to be simple and enjoyable. “We were listened to about what was important to us,” said Pamela. “There was no hard sell or pressure to accept any of them.” Time was not a concern for Paul and Nathan—they were focused on ensuring Mark and Pamela found the perfect home, not just making a quick sale.

For Mark and Pamela, choosing Movehappy was a matter of integrity. They appreciated the honesty and transparency of the team, especially when compared to other agents who didn’t offer the same level of service. “We wanted honesty, and we got it from Movehappy,” they said, feeling reassured by the constant communication and lack of pressure throughout the process.

The Movehappy package was a major relief for the couple, covering free lawyer fees and offering a furniture package. “It took out a lot of stress from the buying process,” Mark said, allowing them to focus on other aspects of their move.

“We would wholeheartedly recommend Movehappy to anyone,” said Mark and Pamela. They appreciated that Paul and Nathan were focused on helping them, not just making a sale. “An excellent company who work for you, not just to line their pockets.” They also extended thanks to the team in the office for their hard work.

Mark and Pamela’s experience demonstrates the power of excellent communication, transparency, and a no-pressure approach. From the moment they contacted Movehappy to the day they moved in, they felt supported and valued. Their satisfaction and ongoing relationship with the team speak volumes about the service Movehappy provides to all clients.